Right of revocation for consumer

(Consumer means any natural person who enters into a legal transaction for a purpose which is not related neither to it´s commercial nor it´s independent business activity.)

Revocation instruction - contracts for the delivery of goods

Revocation instruction

Right to revocation

You have the right to terminate the contract without giving reasons within two weeks.

The right of revocation amounts to 14 days starting on arrival of the purchase to the recipient or a third person who is not the carrier.

In order to be able to exercise your right to revocation, you have to inform us under following address:
3D-M-SOFT GmbH, Herrengrabenweg 31, D-19061 Schwerin,
FAX: +49 385 61737355,
E-Mail: info@condacam.com
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declaration about your decision to revoke the contract (e.g letter sent, telefax or E-mail). The attached sample form for revocation can be used (is not prescribed.)

To observe the revocation period it is sufficient to send us the information about the exercise of revocation right before the expiry of the time limit. 

Consequences of revocation

If you revoke the contract all payments received including delivery costs (with the exception of additional costs that arise from this that you have selected another kind of delivery than the offered cheaper default delivery ) we have to pay back immediately within 14 days from the day your information about your revocation has been received to us.  For this repayment we make use of the same payment method that you also have placed at the origin transaction, unless it was expressly agreed with you something else, but in no case will calculated any fees due to this repayment.   We are entitled to refuse the repayment until we have get back the goods or until you have demonstrated that you have sent back the goods depending on what date is the earliest. 

You have to send back or to hand over the product immediately to us and in any case at the latest within 14 days from the day you have informed us about the revocation of the contract. The revocation period is protected if you send back the goods before the period of 14 days terminated.   You have to bear the direct costs of the return delivery.  You shall only be liable for any diminished values of the goods resulting from the handling other than what is necessary to ascertain the nature and functioning of the goods.

The right of revocation does not apply on contracts ...

  • for the supply of goods produced according to customer specifications or which have been evidently made according to your requirements 
  • The right of revocation does not apply on contracts for the delivery of audio or video recordings or of software in a sealed pack when the seal on the data has been removed by the consumer.

Right of revocation - Service contracts

Revocation instruction

Right of revocation

You are be entitled to revoke the contract within 14 days without giving reasons.
The revocation period amounts 14 days from the day of conclusion of the contract.
In order to be able to exercise the right of revocation, you have to inform us
3D-M-SOFT GmbH, Herrengrabenweg 31, D-19061 Schwerin
per FAX: +49 385 61737343  
Email: info@condacam.com
by means of a clear declaration (for example a letter sent by post, telefax or email) about your decision to terminate the contract.  The attached sample revocation form can be used what it is not prescriped. 

It is sufficient for protection of the revocation period that you send us a message about the exercise of revocation before the revocation period is terminated. 

Consequences of revocation

If you revoke the contract all payments received including delivery costs (with the exception of additional costs that arise from this that you have selected another kind of delivery than the offered cheaper default delivery ) we have to pay back immediately within 14 days from the day your information about your revocation has been received to us.   For this repayment we make use of the same payment method that you also have placed at the origin transaction, unless it was expressly agreed with you something else, but in no case will calculated any fees due to this repayment. 

If you have asked that the services shall be start during the revocation period, you have to pay an appropriate amount which corresponds to the proportion of the service already provided at the time you will inform us about the intention for withdrawal in comparison with the overall scope of service in the contract intended.

The right of revocation does not exist with contracts

  • For the supply of goods produced to you specifications or which have been evidently made according to you requirements. 
  • The right of revocation does not exist with contracts for the supply of audio or video recordings or of software if the delivered data has already been unsealed by the customer after delivery.

Sample revocation from

(If you want to cancel the contract, please fill out this form and send us back)

To
3D-M-SOFT GmbH
Herrengrabenweg 31
D-19061 Schwerin
Fax: +49 385-61737355
E-Mail: info@condacam.com

 

- I/ we* hereby give notice that I/we* withdraw from my/our* contract of sale of the following goods*/provisions of the following service (*)  

- Ordered on (*) received on (*)

- Name of the consumer

- postal address of the consumer

- signature of the consumer (only on paper)

- date

.______________

(*) Please delete that which does not apply